Exchange Policy

We offer exchanges, but please note that refunds are not available.

 

Eligibility for Exchange

• You have 14 days from the date you receive your order to request an exchange.

• Sale and discounted items are not eligible for exchange.

• Items must be unworn, in original condition, and with all tags attached.

 

How to Exchange

• Customers are responsible for arranging the shipment.

• Please send the item back to the original address printed on your package.

• Once we receive and inspect your item, your exchange will be processed.

 

When We Cover the Costs

If:

• You received the wrong product, or

• Your product arrived defective,

We will cover the return shipping and send you a replacement or issue a full refund.

 

📩 To start an exchange, email info@shopmimoto.com with your order number and clear photos of the item. Our team will respond within 24 hours.